Return & Refund Policy

At Chasing Gazal, we create with care and want you to love what you receive.

Returns & Exchanges

• All sales are final unless the item arrives damaged or incorrect.
• If your order arrives with any issues, please contact us within 7 days of delivery.
• Proof of damage (photo/video) is required for review.
• If approved, we will issue a refund or replacement at no extra cost.

Non-returnable items:

• Custom items or items purchased during a sale

To start a return:
Please email us at founder@chasinggazal.ae with your order number and issue description.